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Accurate maintenance

Service and maintenance are key to keep the quality over time. All our skilled technicians are SCA Certified, which means they will take care of your machine but also support enjoyable coffee experiences for your collegues and guests.

Maintenance and services

Service and maintenance
Paulig Relax

Paulig Relax is a risk- and stress-free way to offer high-quality coffee experiences with no unexpected financial surprises. When you have chosen Paulig Relax, you will take care of filling and maintaining the coffee machine yourself. Our professional team will take care of the technical performance of your machine, as well as all repairs. The Relax service also includes preventive maintenance.

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Service and maintenance
Paulig Guarantee

Paulig Guarantee includes the Relax service, and the professional cleaning of your coffee machine at agreed intervals. This service ensures that every part of your machine is completely clean so that you can enjoy quality coffee every day. The Paulig Guarantee service solution includes all repairs and preventive maintenance of the coffee machine. ​

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Paulig Full Service

If you choose the stress-free Full Service coffee experience, all you need to do is choose the product you like and enjoy the coffee. Our Paulig PRO Service Team will help you save the time of your own personnel and guarantee that coffee and other beverages are always available. We fill up and clean your machine, and carry out all the necessary maintenance operations and repairs. During our visits, we also check the functioning of the machines to ensure that the coffee is of the highest quality.

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Enjoyable coffee moments

High quality coffee, reliable coffee equipment and a tidy environment are the makings of an enjoyable coffee break. We want to ensure coffee quality at every stage, from the bean itself right through to the pleasure of drinking the coffee. The experts in our Maintenance Service Team have all undergone training at the PauligPRO Academy and help to ensure an uninterrupted supply of high-quality coffee for you. 

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Additional services

You can also order a water filtering service from us. If you choose this service, we will always replace your water filter with a new one in connection with scheduled maintenance. A high-quality water filter guarantees clean water and a high-quality drink and minimizes interruptions due to build-up of limescale in the coffee machine.​

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Paulig PRO coffee solutions

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Coffee Solutions for Offices

Small, medium or big workplace – we have coffee solutions for all! Get to know our offering for offices and workplaces.

Solutions for Offices and Workplaces
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Solutions for Food Service Sector

From our selection you can find all things needed for an enjoyable coffee moment in hotels, restaurants, cafés, service stations and public sector. Get to know our offering for Food Service industry!

Solutions for Food Service Sector
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Solutions for Stores

How to improve customer loyalty and satisfaction in stores, boutiques or other public locations? Read more about our coffee solutions for store environment!

Solutions for Store